IT Infrastructure Engineer

Location: Hull | £45K | Permanent

Are you a confident problem solver? Do you have a passion for supporting varied servers, desktops, networks & infrastructure estate?

EDIT Recruitment is delighted to be assisting our client, a well-established food production and supplier, to recruit an IT Infrastructure Engineer.

Along with an attractive salary of up to £45,000, and a car allowance, this is an amazing opportunity for the successful candidate to take their next steps in their Infrastructure career!

Sound great to you? Let’s find out more, shall we?

Life with our client:

Our client is a leading and innovative supplier of premium, fresh, and added-value food products with revenue approaching £1.7 billion!

Their business employs over 12,500 people and operates from sixteen well-invested, highly efficient production facilities in the UK. They have truly ambitious growth plans with their people at its heart, which has enabled them to create a workplace with excellent opportunities for people to progress and develop their careers.

Our award-winning client is passionate about producing only the best quality food, efficiently, and sustainably in well-invested facilities across the UK. Their focus on quality is a top priority all the way through our supply chain, from farm to fork.

Furthermore, their mantra is ‘good in equals good out‘, ensuring they make great tasting food for everyone to enjoy.

With our clients’ customers being at the forefront of everything they do – from food production and packaging to end-to-end servicing. Your role as an IT Infrastructure Engineer will ensure that this mantra is delivered from the inside out – meaning a quality service, is to be delivered, always!

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A day in the life:

On a day-to-day basis, you will focus on installing, maintaining, managing, and supporting PCs, servers, and network devices for various sites within the UK.

The successful candidate will ensure that the infrastructure across the business, and at every site is implemented correctly, documented, and supported. This will include both remote and onsite troubleshooting, project implementations, and support. 

Main duties include, but are not limited to:

  • Support a varied server, desktop, network & infrastructure estate 
  • Action & resolve tickets within a timely manner based on SLA & priority
  • Provide technical support to projects as and when required
  • Provide support to end-users/IT teams
  • Working in a collaborative team environment by engaging, sharing knowledge & communicating effectively
  • Ensure systems are patched/updated according to the group’s policies
  • Document work processes and update knowledge base
  • Install & configure the infrastructure systems across the group
  • Provide support to end-users on-site & off-site
  • Project-based site survey and documentation
  • Site visits to audit/implement the IT infrastructure
  • Document work processes and update knowledge base
  • The physical build of racks, cabinets and ensuring that they are properly installed, configured & documented e.g. servers, PC’s, uninterrupted power supplies, switches, routers, KVM, etc
  • Manage a Hyper V environment including setup, configuration & troubleshooting
  • Managing time effectively between technical support and project delivery, and where necessary prioritising service calls and adjusting work plans to support high priority incidents and the delivery of services
  • Travel to various sites to manage/support infrastructure & assist with project work
  • Support various projects 
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Requirements, experience and person specification:

  • Full driving license
  • Able to travel to various sites in the UK
  • Excellent interpersonal skills, face to face and over the telephone
  • Adaptable; willing to get involved in other areas of IT
  • Knowledge of Windows 10/Server OS, Office, Networking (TCP/IP, DHCP, DNS), Hyper V, Active Directory 
  • Relevant experience in providing technical support on IT systems in a busy environment 
  • Knowledge of Cisco, Meraki, Watchguard would be advantageous 
  • Have an eye for delivering efficiency and improvements 
  • Hands-on approach 
  • Highly organised and able to work on own initiative to complete the range of tasks required 
  • Have solid experience in a technical support environment 

If this role sounds like the next exciting opportunity you’ve been looking for, please do not hesitate to get in contact with one of our team members on 01482 273289. Alternatively, you can contact us directly via email with your CV:

Remember, you can also keep up to date with our latest Permanent and Contract vacancies as well as news, via our LinkedIn page!


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Hull Office: Floor 11, K2, Bond Street, Hull, HU1 3EN

Leeds Office: First Floor, 7 Park Place, Leeds, LS1 2RU

Hull Office: 01482 273289

Leeds Office: 0113 4508505

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EDIT Recruitment LTD is a company in England and Wales registered at Floor 11, K2, Bond Street, Hull, HU1 3EN with company number 12520306